Montessori Toys, Materials & Furniture
Do you have a question or need advice? Feel free to get in touch with the MontiPlanet team. Weâre happy to help and aim to respond within one business day. Youâre also welcome to use our contact form if thatâs more convenient. Weâre here for you!
At MontiPlanet.com, we offer a unique shopping experience by combining affiliate partnerships with direct dropshipping. In addition, we also list products that are linked to trusted external retailers. When you click on affiliate or external retailers products, youâll be redirected to a partnerâs website to complete your purchase. In these cases, shipping, delivery times, and return policies are entirely managed by the sellers. We always recommend reviewing their terms directly on their site before placing your order.
Other products, however, can be purchased directly through MontiPlanet.com. These items are part of our dropshipping model, which means that while you place and pay for your order on our website, the product is shipped to you directly by one of our suppliers. We work closely with these partners to ensure smooth and timely delivery. When available, estimated delivery times are displayed on the product pages, so youâll know what to expect before you order. Keep in mind that some items may be shipped from outside your country, which could impact delivery timeframes.
For dropshipping orders placed on MontiPlanet.com, the shipping costs are clearly stated during checkout. Some products may qualify for free shipping, while others may have a small fee depending on the supplier, product size, or destination. Youâll always see the full shipping cost before completing your purchase.
Once your order is placed, youâll receive a confirmation email, followed by a tracking link as soon as your package is on its way. If you have any questions about your order, our team is here to help.
On the other hand, If youâre buying an affiliate product, your order, shipping, and any returns will be handled entirely by the store where the purchase was made. For dropshipping items ordered directly through MontiPlanet.com, you can consult our Return Policy page for information on how to return an item or request a refund.
At MontiPlanet.com, we partner with trusted brands to deliver high-quality Montessori products directly to your door. Some items are shipped via dropshipping and are subject to the return policies of the brand that fulfills your order. That means each partner may have slightly different rules regarding returns, refunds, and replacements.
If you wish to return an item, please contact our support team first at info@montiplanet.com. Weâll guide you through the process and connect you with the appropriate return steps based on the brand that fulfilled your order.
Brand Return Policies
Damoch Family
Items fulfilled by Damoch must be inspected within 7 days of delivery. If something is missing, damaged, or defective, weâll work with them to ensure you receive a replacement or refund as applicable. Their policy does not cover normal wear or damage from improper use.
Each brand we work with handles the physical return and refund process, but MontiPlanet is always your first point of contact. If you wish to return an item, reach out to us and weâll guide you through the steps. Weâll help you initiate the return, explain what to expect, and make sure your request is handled correctly by the brand that fulfilled your order.
Please note that items purchased through affiliate links on external websites (such as Amazon) must be returned directly through that retailerâs return process.
Weâre here to ensure that your return experience is smooth, transparent, and fair â so donât hesitate to get in touch if you need support.
MontiPlanet was created out of a deep love for Montessori education and a shared mission: to make high-quality Montessori resources accessible to families everywhere. We are a team of Montessori parents, educators, and enthusiasts who understand the joy of watching a child grow through hands-on discovery, natural play, and purposeful independence.
Inspired by the vision of Maria Montessori, we believe in nurturing each childâs natural curiosity, self-motivation, and sense of respect â for themselves, others, and the world around them. At MontiPlanet, youâll find a thoughtfully curated selection of Montessori-inspired toys, learning materials, and child-sized furniture, all chosen to support childrenâs development in a safe, sustainable, and meaningful way.
Whether youâre a parent, caregiver, or educator, we share your passion for mindful, child-centered living. Our goal is to help you create a rich and supportive learning environment at home, built on trust, calm, and creativity.
MontiPlanet is more than a store â itâs a growing platform dedicated to making Montessori approachable, practical, and inspiring for every family. Thank you for letting us be part of your childâs learning journey.
Our team shares a deep passion for Montessori and is dedicated to supporting families in mindful, child-centered living with care and intention.
At MontiPlanet, we do everything we can to offer you excellent service. Still, if something didnât meet your expectations or you have a complaint, we want to hear about it. Please donât hesitate to reach out â weâre here to help, and weâll do our best to find a fair and satisfying solution together.
We kindly ask you to contact us first, preferably by email, with a clear description of your concern. We follow an internal complaint handling process and aim to respond to your message within 14 days of receipt. If we need more time to investigate the issue, weâll let you know within that period and provide an estimated timeline for a full reply.
If your complaint concerns a damaged, incorrect, or missing item, we will work closely with our fulfillment partners to arrange a suitable solution â whether that means a replacement, refund, or another fair outcome. Since MontiPlanet works with third-party suppliers and brands, some complaints may require coordination with them. In such cases, weâll keep you informed every step of the way.
Please note that items purchased via affiliate links (on external websites like Amazon) fall under the responsibility of that retailer. Any complaints or return requests for those purchases must be handled directly with the seller.
Every complaint is treated with care and confidentiality. We see your feedback as a valuable opportunity to improve both our service and the overall experience we offer to families who trust us. Your satisfaction means everything to us, and weâll do our utmost to ensure your concerns are addressed with fairness, empathy, and respect.
MontiPlanet often provides its visitors with links that direct consumers to their local storefront for them to buy more easily. These links regularly use the affiliate programs provided by the relevant marketplace, ecommerce store or brand. When someone clicks on the links and then goes on to buy something MontiPlanet may receive compensation in the form of an affiliate commission.
Itâs important to note that clicking on a link doesnât cost the consumer anything. The commission is paid from the sellerâs margin, often as a marketing expense.
In full transparency, and in compliance with FTC guidelines, we want to inform you of the following: In most cases MontiPlanet links are affiliate links and a small commission from sales of certain items will be earned. As an Amazon Associate we earn commissions for qualifying purchases on Amazon.
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Some of the data collected via Analytics cookies may be combined by Google with other information and used for personalized advertising (such as through Google Ads). However, we do not store any personally identifiable information through these cookies ourselves.
We take your privacy seriously. MontiPlanet (operated by 99 Concepts B.V.) uses cookies only for functional and analytical purposes. If any third parties place cookies through our site (for example, for newsletter signups or social media integrations), these will be clearly described in our Privacy Policy for full transparency.
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